Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact form: your name, email address, subject, and message when you reach out to us through the Contact section of our site.
• Academy enrolment: your name, email address, phone number, skill of interest, and any optional message when you apply to a WorldVoice Academy programme.
• Newsletter: your email address when you subscribe for updates.
• WhatsApp: your phone number and any messages you send us if you contact us via the WhatsApp chat button.
• Social media: information you share with us when you interact with our Facebook, X (Twitter), Instagram, YouTube, or TikTok accounts, subject to those platforms' own privacy policies.

We also automatically collect limited technical information (such as browser type, device type, and pages visited) through standard web server logs to help us understand site usage and maintain performance.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and messages;
• Process and follow up on academy enrolment applications;
• Send newsletter updates about episodes, events, and programmes, where you've subscribed;
• Improve our website, content, and programming;
• Maintain the security and proper functioning of our site.

We do not sell your personal information.

3. Third-Party Services

Our site links to and embeds content from third-party platforms, including YouTube, Facebook, X (Twitter), Instagram, TikTok, and WhatsApp. When you interact with these embeds or links, the respective platform's own privacy policy and terms apply, and we encourage you to review them.

4. Cookies & Similar Technologies

Our website may use essential cookies and similar technologies required for basic site functionality, and third-party embeds (such as YouTube) may set their own cookies when loaded on our pages. We do not currently use cookies for advertising or cross-site tracking on worldvoicelive.com.

5. How We Share Information

We do not share your personal information with third parties except:

• With service providers who help us operate our site, email newsletter, or academy programmes, and who are bound to protect your information;
• Where required by law, regulation, or valid legal process;
• To protect the rights, safety, or property of WorldVoice Podcast Network, our users, or the public.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy — for example, as long as you remain subscribed to our newsletter, or for a reasonable period after an enquiry or enrolment application to allow us to respond and follow up.

7. Your Rights & Choices

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to withdraw consent where processing is based on consent. You can:

• Unsubscribe from our newsletter at any time using the link in any newsletter email, or by contacting us directly;
• Request that we delete information you've submitted via our contact or academy enrolment forms;
• Contact us with any questions or requests regarding your information (see Section 11).

8. Children's Privacy

Our site and programmes are intended for a general and young-adult audience and are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Data Security

We take reasonable technical and organisational measures to protect the information we hold from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to us:

• Via our Contact form;
• Via WhatsApp at +234 902 918 2019;
• Or through any of our social media channels.